Technical Support
Tech support is free for one year from date of purchase either by phone at
or e-mail. If you have any questions or problems, e-mail
gillian@hanleyinnovations.com
or call (352) 687-4446 between 9-5 EST M-F.
All technical solutions or answers are usually provided by Dr.
Patrick Hanley within 24 hours during the week.
After a year, additional tech support for Version 3.0 can be obtained
at $35.00. per incident by
online
purchase or by mail for $35.00.
Please
click here to purchase.
Technical support is no longer provided for SmockSoft versions 1.0
or 2.0/2.1. If you would like to upgrade your 1.0 or 2.0 version
of SmockSoft then please refer to the upgrade information directly below.
Upgrade SmockSoft 2.0/2.1 to 3.0
An upgrade from SmockSoft versions 1.0 / 2.0 / 2.1 to SmockSoft
3.0 is $1,000.00 US.
Email us for your upgrade link if ordering by credit card. You
can also upgrade using the mail order form for checks
and money orders.
Upgrading includes one free year of tech support.
Email if you need
any further information.
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